A few days ago I was whining about spending my birthday at the bank, sorting out the mess my former landlord created by not depositing my cashier’s check. It was sure to be a huge debacle, I thought. There was no way Bank of America would easily credit my account with that money.
Pleasantly enough, I was wrong. While Bank of America’s customer service phone line is hit or miss, the staff at the 79th & Lex branch are always great. I have gone in to talk with them about so many things over the past two years, and the tellers and bankers are unfailingly polite and patient. Recently, they’ve had the manager standing guard in the lobby greeting customers and asking if you’ve been helped. It’s the little things like that that really raise the bar. Plus, it’s nice that I know most of the tellers by now. That familiarity is kind of rare in my NYC life.
They didn’t disappoint me Saturday. Although there were more than a few furrowed brows when I explained the situation, one of the bankers made a phone call to headquarters, and presto! They could credit my account for that amount. It was a done deal in about five minutes. It took me longer to upgrade my savings account to a money market.
To celebrate, I hopped over to the Barnes & Noble on 86th to spend a gift card. A new water bottle has been on my wish list for a long, long time. It had to be aluminum, and it had to be cute. I’m pretty happy with my new $15 Gaiam “Grass” bottle:



